Ever since we first opened for business our goal was to provide our customers with the best results possible. This is why we developed our carpet cleaning process, which is set up to help us identify the exactly what needs to be done based on your specific situation. This page includes some of the key details about our carpet and rug cleaning process so you can see how we work. If you have any questions after reading through this page, please give us a call at 718-840-3559 to speak with one of our customer service professionals.
Every job is going to be unique, so we need to make a custom plan of action when we are planning out your services. This will start when you call us to make an appointment. Our team will take down information about the approximate size of your rooms, any staircases or other obstacles, and any other details that are relevant. We’ll also ask about what types of carpets, rugs, and upholstery you have that need to be cleaned. Based on this information we’ll determine what type of cleaning equipment and products are needed. We’ll also be able to let you know approximately how long it will take to clean your home or business so you can plan your day based on that information.
When we arrive at your home or business to clean your carpets, rugs, and upholstery we will typically start by focusing on any stains or other problem areas. This is important because they will need special attention that could take longer than other steps. Starting with this type of thing will also ensure we can properly deep clean the entire carpet or rug at the same time when ready. Depending on the type of stain, how long it has set in, and other factors, we may need to pre-treat it as well, which is another important reason why we take this type of action first.
Once the initial spot cleaning has been done, we’ll begin the process of deep cleaning all your carpets and rugs. This is the main portion of the cleaning process, and will typically take the longest. This involves us using our industrial strength cleaning machines, along with effective and environmentally safe cleaning products. We will take our time to go over every inch of your carpets and rugs to ensure they are properly cleaned when we’re done. After going over the entire area once, we’ll inspect the results to see if any areas need a second pass. If so, we’ll take care of that next. After this deep steam cleaning your carpets, rugs, and other floor coverings will look just the way you want them!
If you have chosen to have us perform upholstery cleaning as well as carpet & rug cleaning, we’ll take care of that as well. Whether this is done after the carpets, before the carpets, or even at the same time will depend on a number of factors. Our professional cleaners will always get all of the work done efficiently so our work doesn’t inconvenience you any more than is necessary. To get your appointment scheduled, please give us a call at 718-840-3559. We look forward to working with you soon!