FAQs

Your message has been sent. Thank you!

Carpet & Rug Cleaning FAQ

Having your carpets cleaned professionally is a great way to ensure you get the best results. It is also a lot more convenient than trying to do it on your own. If this is a service you are thinking of getting, you may have some questions. Our team has been helping people from throughout NYC and the surrounding area with all their carpet and rug cleaning needs for years. During this time we have answered many people’s questions. On this page you will find many of the most commonly asked questions, and their answers. If you don’t find the answer to one of your questions here, please don’t hesitate to give us a call at 718-840-3559 to speak with one of our customer service professionals today.

Can You Clean Antique Area Rugs?

Yes, we have experience cleaning, repairing, and restoring all types of area rugs, including antique area rugs. Our team will take the time to closely inspect the rug to determine exactly what it needs. We can clean it using a normal cleaning machine, hand clean it, or use specialized options that are made just for older or delicate rugs. No matter how old your rug is, or what is wrong with it, our team will get it looking its best once again. Of course, we can also clean newer rugs of all types.

Are Your Cleaning Products Safe Around Pets?

When we choose our cleaning products we wanted to make sure that they were not only effective, but also safe for everyone around them. We understand that your pets and children will often play on the rugs or carpets after they have been cleaned, which is why it is so important to ensure the products used to clean them are safe. In addition, these products are safe for the environment when we dispose of them after a job is completed. When you hire us, you can be confident that not only will your floorings look great, but everyone will be safe and healthy too!

Can You Remove a Specific Stain?

Our team can remove just about any type of stain on just about any type of rug or carpet you can imagine. This includes fresh stains as well as stains that have been set in for a long period of time. Just let us know where it came from (if you know) and we’ll take the necessary steps to get it out so your floors look like new again. You can have us remove a stain from your carpets while we’re doing an overall carpet cleaning, or we can come out and just do the stain if you prefer.

Can You Clean My Business After Hours?

We know that many businesses can’t close down to have their carpets cleaned during normal business hours. With this in mind, we offer scheduling options any days and times that are convenient for you. Just let us know when would work best and we’ll do everything we can to make sure we can come out and get your carpets looking their best without interrupting your business.

Do You Provide Estimates?

Absolutely! If you would like to get an idea of how much it will cost to have your carpets, rugs, and/or upholstery cleaned, please get in touch with us. We’ll ask a few questions and then provide you with a free, no-obligation, quote on the price. This is a great way to learn what you’ll be paying so you can decide if it is something you want to do. To get this free estimate, please give us a call at 718-840-3559 today.